WHY DAWN BRITE?
The truth is that a superior service company must
deliver the highest value at any price, not the lowest price at
- Programs that attract and retain the best people
- Continuing education in safety and development
- Technology that enables us to communicate and provide feedback
- Quality control and survey programs that reevaluate and reinforce
Managing Cleaning Quality
Our Quality program enables us to work in the most productive and cost-effective manner possible. We do this by involving our commercial cleaning crews, janitors, carpet and floor professionals in the process, measuring quality and communicating results. Our program improves our janitors' efforts and returns increased value to our customers. We do this by:
- Quality control through inspections
- Ensuring satisfaction through communication
- Complete janitor participation in the Quality process
- Customizing our Quality program to fit your needs
- We perform regularly scheduled inspections to determine the
quality of the work and to solicit feedback from occupants.
Customer Driven Solutions:
We have found that the most effective method in establishing a
working relationship with our clients is by having the same
groups of employees perform the cleaning on each visit. In
order to satisfy our client's needs we ask them to fill out
a personal cleaning request form. This form enables our crews
to understand exactly what each client expects to have completed
within their allotted cleaning time.